TS 210 | Course Introduction and Application Information

Course Name
Health services Quality and accreditation
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
TS 210
Fall/Spring
2
0
2
3

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
Short Cycle
Course Coordinator
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of this course to gain theoretical and practical knowledge in the following areas://Quality and Total Quality Management concepts and the introduction of the concepts, Introducing the concepts of quality management in health care, "SKS-hospital 5. Version" of the quality and accreditation standards the creation of relevant documents, registration, storage
Course Description The students who succeeded in this course;
  • Define the five size of hospital services
  • Analyze problems with quality awareness and produce appropriate solutions for standards
  • Define standarts for ISO 9000
  • Define definition of hospital quality
  • Prepare standart quality of document related to work
Course Content Definition of Quality Concept,\nTotal Quality Management (TQM) Development,\nTQM Practices and Quality Pioneers,\nSKS-hospital general introduction of Version 5,\nCorporate Services,\nprepare a document on Risk Management and Risk Calculator,\nSafety Reporting System to collect data on and document preparation,\nPatients and prepare a document on employees Oriented Services\n prepare a document on Health Care\nprepare a document on Support Services\nManagement patients document related indicators//Prepare related document with patients and employee oriented services

 



Course Category

Core Courses
Major Area Courses
Supportive Courses
X
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Definition of Quality Concept Total quality Management Page: 15-40
2 Total Quality Management (TQM) development process Total quality Management Page: 45- 65
3 TQM Practices and Quality Pioneers//The introduction of version 5 SKS Hospital Total quality Management Page: 69-81
4 Kurumsal Hizmetler Lecture notes and sources to be determined by the instructor
5 Measurement of Quality in Health Care Lecture notes and sources to be determined by the instructor
6 Customer Satisfaction in Healthcare Organizations Lecture notes and sources to be determined by the instructor
7 Teamwork in Quality Improvement Lecture notes and sources to be determined by the instructor
8 Exam
9 Tools for Quality Improvement Lecture notes and sources to be determined by the instructor
10 Tools for Quality Improvement Lecture notes and sources to be determined by the instructor
11 Health Services Accreditation, Certification and Quality Awards Lecture notes and sources to be determined by the instructor
12 Health Services Accreditation, Certification and Quality Awards Lecture notes and sources to be determined by the instructor
13 International Standards in Health Care Lecture notes and sources to be determined by the instructor
14 Patient Safety Lecture notes and sources to be determined by the instructor
15 Reread Again Lecture notes and sources to be determined by the instructor
16 Final Exam

 

Course Notes/Textbooks 1. “Sağlık bilimlerinde araştırma ve istatistik yöntemler” Osman Hayran, Nobel Tıp Kitabevleri, 2012,İstanbul,Türkiye.\n2. “Sağlık Kurumlarında Kalite Yönetimi” Sıdıka Kaya, T.C. ANADOLU ÜNİVERSİTESİ YAYINI NO: 2864,AÇIKÖĞRETİM FAKÜLTESİ YAYINI NO: 1821, 2013\n3. “HKS Ders Notları” Tedavi Hizmetleri Genel Müdürlüğü Performans Yönetimi\nve Kalite Geliştirme Daire Başkanlığı, ISBN: 978-975-590-364-4,2011.\n4. “Hastane Yönetimi” Haydar Sur,Tunçay Palteki (editörler),Nobel Tıp Kitabevleri,2013.\n5. “Sağlık Hizmetlerinde Toplam Kalite Yönetimi” Huriye Çatalca,Beta Basım,2000\n
Suggested Readings/Materials

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
5
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Homework / Assignments
5
30
Presentation / Jury
Project
Seminar / Workshop
Portfolios
Midterms / Oral Exams
1
30
Final / Oral Exam
1
35
Total

Weighting of Semester Activities on the Final Grade
65
Weighting of End-of-Semester Activities on the Final Grade
35
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Course Hours
Including exam week: 16 x total hours
16
2
32
Laboratory / Application Hours
Including exam week: 16 x total hours
16
Study Hours Out of Class
Field Work
Quizzes / Studio Critiques
Homework / Assignments
5
3
Presentation / Jury
Project
Seminar / Workshop
Portfolios
Midterms / Oral Exams
1
13
Final / Oral Exam
1
15
    Total
75

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1 To have the required contemporary theoretical and practical knowledge in the field of Opticianry X
2 To use the material and technology related to opticianry, and make their maintenance
3 To have the competency to recognize the problems in the field of opticianry, analyze them and develop solutions
4 To meet the needs of the field of Opticianry with developing innovative thoughts
5 To communicate with customers, suppliers and colleagues properly, comprehensively and honestly
6 To take responsibility as an active team member during the practices in the field of Opticianry
7 To commentate and evaluate the scientific information by the help of knowledge gained in the field of Opticianry
8 To comprehend the importance of lifelong learning, to develop her/himself by monitoring the development in science and technology X
9 To consider the universal ethical values, social and cultural characteristics X
10 To know the concepts of occupational safety, environmental protection and quality, and perform the requirements X
11 To follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level
12 To manage an optic store

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest