İzmir Ekonomi Üniversitesi
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  • VOCATIONAL SCHOOL OF HEALTH SERVICES

    Department of Medical Documentation and Secreteriat

    TDS 208 | Course Introduction and Application Information

    Course Name
    Public Relations in Healthcare Instutitions
    Code
    Semester
    Theory
    (hour/week)
    Application/Lab
    (hour/week)
    Local Credits
    ECTS
    TDS 208
    Fall/Spring
    2
    0
    2
    3

    Prerequisites
    None
    Course Language
    Turkish
    Course Type
    Elective
    Course Level
    Short Cycle
    Mode of Delivery face to face
    Teaching Methods and Techniques of the Course Discussion
    Q&A
    Lecture / Presentation
    National Occupation Classification -
    Course Coordinator
    Course Lecturer(s) -
    Assistant(s) -
    Course Objectives The aim of this course is to try to transfer the importance and increasing requirements of public relations in health institutions to students theoretically and practically.
    Learning Outcomes

    The students who succeeded in this course;

    • Will be able to define the concept, organisation and activities of public relations.
    • Explain the importance and role of public relations in business life.
    • Will be able to explain the responsibility of health technicians in terms of public relations in providing corporate reputation.
    • Will be able to develop organisational skills on issues such as conducting relations with the press, activities for the promotion of the institution / profession, sponsorship transactions.
    • Halkla ilişkiler çalışmaları kapsamında kriz yönetimini, kurum imajını zedeleyebilecek durumlarda karşılaşılabilecek olası güçlüklerin nasıl üstesinden gelinebileceğini açıklayabilecektir.
    • Will be able to define communication styles and techniques used in public relations.
    Course Description This course includes basic information about the concept of public relations, the development and adoption of public relations, public relations methods, basic principles in public relations, tools used in public relations and how they are associated with health institutions.

     



    Course Category

    Core Courses
    Major Area Courses
    Supportive Courses
    X
    Media and Management Skills Courses
    Transferable Skill Courses

     

    WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

    Week Subjects Related Preparation Learning Outcome
    1 Introduction, introduction of the course, introduction, aim, learning objectives
    2 21st century communication and public relations Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 1-25
    3 Objectives, principles and historical processes followed in public relations Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 27-45
    4 Close concepts, models and tools used in public relations Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 47-65
    5 Public relations and target audience in health institutions Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 47-65
    6 Social media communication in health Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 95-134
    7 Corporate communication in the 21st century Kurumsal İletişim Teoriden Pratiğe
    8 Midterm
    9 Health communication, health campaigns and infodemi Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 137-152
    10 Communication in crisis and risk management in health services Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 155-172
    11 Reputation management in health institutions Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 175-188
    12 Sağlık kurumlarında halkla ilişkiler ve etik Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 191-205
    13 Public relations activities and application examples in health institutions Sağlık Kurumlarında Halkla İlişkiler ve İletişim Sayfa 207-216
    14 Assignment presentations
    15 Review of the course
    16 Final

     

    Course Notes/Textbooks
    1. Tengilimoğlu, D., Tekin, P.Ş. (2001). Sağlık Kurumlarında Halkla İlişkiler. Nobel Kitabevi, Ankara.
    2. Vural, Z. B. A. (2013). Kurumsal iletişim teoriden pratiğe. İletişim Yayınları
    Suggested Readings/Materials
    1. Uludağ, A. (2008). Sağlık Hizmetlerinde Halkla İlişkiler ve Hastayla Etkili İletişim, Tablet Yayınları, Konya.
    2. Yatkın, A., Yatkın, Ü.N. (2010). Halkla İlişkiler ve İletişim. Nobel Yayın Dağıtım, Ankara.
    3. Türkoğlu, M. C., & Yılmaz, F. K. (2022). Sağlık Kurumlarında Yürütülen Halkla İlişkiler Faaliyetleri Üzerine Bir Literatür İncelemesi. Sağlık Profesyonelleri Araştırma Dergisi, 4(3), 184-192.
    4. T. C. Sağlık Bakanlığı, Sağlığın Geliştirilmesi Genel Müdürlüğü web sitesi

     

    EVALUATION SYSTEM

    Semester Activities Number Weigthing
    Participation
    1
    5
    Laboratory / Application
    Field Work
    Quizzes / Studio Critiques
    Portfolio
    Homework / Assignments
    1
    10
    Presentation / Jury
    Project
    15
    Seminar / Workshop
    Oral Exams
    Midterm
    1
    30
    Final Exam
    1
    40
    Total

    Weighting of Semester Activities on the Final Grade
    60
    Weighting of End-of-Semester Activities on the Final Grade
    40
    Total

    ECTS / WORKLOAD TABLE

    Semester Activities Number Duration (Hours) Workload
    Theoretical Course Hours
    (Including exam week: 16 x total hours)
    16
    2
    32
    Laboratory / Application Hours
    (Including exam week: '.16.' x total hours)
    16
    0
    Study Hours Out of Class
    14
    2
    28
    Field Work
    0
    Quizzes / Studio Critiques
    0
    Portfolio
    0
    Homework / Assignments
    1
    10
    10
    Presentation / Jury
    0
    Project
    0
    Seminar / Workshop
    0
    Oral Exam
    0
    Midterms
    1
    10
    10
    Final Exam
    1
    10
    10
        Total
    90

     

    COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

    #
    PC Sub Program Competencies/Outcomes
    * Contribution Level
    1
    2
    3
    4
    5
    1

    To have the required contemporary theoretical and practical knowledge in his/her field

    -
    X
    -
    -
    -
    2

    To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level

    -
    -
    -
    -
    -
    3

    To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others

    -
    -
    -
    -
    -
    4

    To be aware of legal responsibilities, conduct basic studies in her/his field independently

    -
    -
    -
    -
    -
    5

    To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication

    -
    X
    -
    -
    -
    6

    To take responsibility as an active team member during the practices in his/her field

    -
    -
    -
    -
    -
    7

    To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field

    -
    -
    -
    -
    -
    8

    To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology

    -
    -
    -
    -
    -
    9

    To act by considering the universal ethical values, social and cultural characteristics

    -
    X
    -
    -
    -
    10

    To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements

    -
    -
    -
    -
    -
    11

    To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level

    -
    -
    -
    -
    -
    12

    To document the patient information by using medical terminology effectively and efficiently

    -
    -
    -
    -
    -
    13

    To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat

    -
    X
    -
    -
    -

    *1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

     


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