VOCATIONAL SCHOOL OF HEALTH SERVICES
Department of Medical Documentation and Secreteriat| Course Name |
Medical Documentation III
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
TDS 207
|
Fall
|
2
|
4
|
4
|
5
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Required
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | DiscussionQ&ALecture / PresentationField work/Application | |||||
| National Occupation Classification | - | |||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | This course aims to enable students to grasp the fundamental concepts of quality management in health services, the total quality management approach, quality improvement tools, performance evaluation, accreditation, and the Health Quality Standards (SKS); to be able to use Hospital Information Management System (HBYS) applications; and to be able to prepare quality documents in accordance with standards. In addition, the course aims to help students adopt a culture of quality in health institutions and to gain the knowledge and skills needed to actively contribute to quality processes. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | This course covers the fundamental concepts of quality management in health services, total quality management, quality improvement tools, performance evaluation, accreditation processes, and the Health Quality Standards (SKS). The theoretical knowledge related to the preparation of quality documents is supported with practical applications; and the knowledge and skills for using Hospital Information Management System (HBYS) modules are reinforced within the scope of hospital practice. |
| Related Sustainable Development Goals |
|
|
Core Courses | |
| Major Area Courses |
X
|
|
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
| Week | Subjects | Related Preparation |
| 1 | Introduction, Course Overview - Hospital Practice | |
| 2 | The Concept and Definition of Quality - Hospital Practice | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 3–21. Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 2–29. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 3–26. |
| 3 | History of Quality - Hospital Practice | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 3–7. |
| 4 | The Concept of Quality in Health Services - Hospital Practice | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 10–21. Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 2–29. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 3–26. |
| 5 | Customer Satisfaction and Measuring Quality in Health Institutions - Hospital Practice | Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 30–89. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 27–76. |
| 6 | Total Quality Management - Hospital Practice | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 23–53. |
| 7 | Tools Used in Quality Improvement - Hospital Practice | Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 150–179. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 103–140. |
| 8 | Midterm | - |
| 9 | Performance Evaluation - Hospital Practice | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 165–189. |
| 10 | Accreditation, Certification, and Quality Awards in Health Services - Hospital Practice | Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 180–211. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 161–186. Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations, pp. 111–139. |
| 11 | Patient and Employee Safety - Hospital Practice | Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions, pp. 212–239. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions, pp. 187–200. |
| 12 | Quality Standards in Healthcare - Hospital Practice | Healthcare Quality Standards: Hospital (Version 6.1)/Practice |
| 13 | Quality Standards in Healthcare - Hospital Practice | Healthcare Quality Standards: Hospital (Version 6.1)/Practice |
| 14 | Student Presentations - Hospital Practice | |
| 15 | Course Review - Hospital Practice | - |
| 16 | Final Exam |
| Course Notes/Textbooks | Aykanat, Z. (Ed.). (2020). Quality Management in Healthcare Organizations. Eskişehir: Anadolu University Press. Kaya, S. (Ed.). (2013). Quality Management in Healthcare Institutions. Eskişehir: Anadolu University Press. Küçük, S. (Ed.). (2023). Quality Management in Healthcare Institutions. Eskişehir: Anadolu University Press. Republic of Türkiye Ministry of Health. (2020). Healthcare Quality Standards: Hospital (Version 6.1) (1st ed., Publication No. 1156). Ankara: Ministry of Health Publications. https://dosyamerkez.saglik.gov.tr/Eklenti/41258/0/skshastane-seti-s-61--09082021pdf.pdf |
| Suggested Readings/Materials | Çetin, C., & Arslan, M. L. (2020). Total Quality Management. Istanbul: Beta Publishing. |
| Semester Activities | Number | Weigthing |
| Participation | ||
| Laboratory / Application |
1
|
15
|
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
10
|
| Presentation / Jury | ||
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
35
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
60
|
|
| Weighting of End-of-Semester Activities on the Final Grade |
40
|
|
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
4
|
64
|
| Study Hours Out of Class |
14
|
1
|
14
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
1
|
4
|
4
|
| Homework / Assignments |
1
|
5
|
5
|
| Presentation / Jury |
0
|
||
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
10
|
10
|
| Final Exam |
1
|
12
|
12
|
| Total |
141
|
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
|||||
|
1
|
2
|
3
|
4
|
5
|
|||
| 1 |
To have the required contemporary theoretical and practical knowledge in his/her field. |
-
|
-
|
X
|
-
|
-
|
|
| 2 |
To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level. |
-
|
X
|
-
|
-
|
-
|
|
| 3 |
To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others |
-
|
-
|
-
|
-
|
-
|
|
| 4 |
To be aware of legal responsibilities, conduct basic studies in her/his field independently. |
-
|
-
|
-
|
-
|
-
|
|
| 5 |
To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication. |
-
|
-
|
-
|
-
|
-
|
|
| 6 |
To take responsibility as an active team member during the practices in his/her field. |
-
|
-
|
X
|
-
|
-
|
|
| 7 |
To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field. |
-
|
-
|
-
|
-
|
-
|
|
| 8 |
To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology. |
-
|
-
|
-
|
-
|
-
|
|
| 9 |
To act by considering the universal ethical values, social and cultural characteristics. |
-
|
-
|
-
|
-
|
-
|
|
| 10 |
To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements. |
-
|
-
|
X
|
-
|
-
|
|
| 11 |
To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level. |
-
|
-
|
-
|
-
|
-
|
|
| 12 |
Demonstrates knowledge of patient rights, the principles of patient privacy and confidentiality, and professional terminology, and applies this knowledge effectively in professional practice. |
X
|
-
|
-
|
-
|
-
|
|
| 13 |
Possesses the knowledge and skills to perform patient registration and admission procedures in written or electronic environments, understands the content and significance of medical records, and organizes and maintains patient records in accordance with established archiving principles and procedures. |
X
|
-
|
-
|
-
|
-
|
|
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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