Department of Medical Documentation and Secreteriat

TDS 203 | Course Introduction and Application Information

Course Name

Office Management I

Code	Semester	Theory (hour/week)	Application/Lab (hour/week)	Local Credits	ECTS
TDS 203	Fall	2	4	4	5

Prerequisites	None
Course Language	Turkish
Course Type	Required
Course Level	Short Cycle
Mode of Delivery	face to face
Teaching Methods and Techniques of the Course	Discussion Q&A Lecture / Presentation
National Occupation Classification	-
Course Coordinator	Öğr. Gör. Dilan MERMER DOĞAN
Course Lecturer(s)	Öğr. Gör. Dilan MERMER DOĞAN Öğr. Gör. Mihriban GÜDER
Assistant(s)	-

Course Objectives

The aim of this course is to provide students with the knowledge and skills necessary in their business life by addressing issues such as office management, communication strategies, time and stress management, filing systems and business management in detail.

Learning Outcomes

#	Content	PC Sub	* Contribution Level
#	Content	PC Sub	1	2	3	4	5
1	Will be able to explain the basic concepts of management and office management.
2	Will be able to distinguish the types of office.
3	Will be able to compare the ergonomics and design of offices.
4	Will be able to define information about business and professional ethics in offices.
5	Will be able to use information systems and office automation.
6	Will be able to make time planning in office management.

Course Description

This course covers the basic concepts and principles of office management and current issues and approaches.

Course Category	Core Courses	X
	Major Area Courses
	Supportive Courses
	Media and Management Skills Courses
	Transferable Skill Courses

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week	Subjects	Related Preparation	Learning Outcome
1	Introduction, introduction, introduction of the course, aims and objectives
2	Basic concepts related to management and office management	Büro Yönetimi: Kavramlar ve İlkeler Sayfa 21-52
3	Classical and contemporary office types	Çağdaş Büro Yönetimi Sayfa 49-64
4	Work management in offices	Büro Yönetimi: Kavramlar ve İlkeler Sayfa 109-138
5	Information systems and office automation	Çağdaş Büro Yönetimi Sayfa 143-182
6	Office ergonomics and design	Büro Yönetimi: Kavramlar ve İlkeler 159-182
7	Total quality management and communication management in offices	Çağdaş Büro Yönetimi Sayfa 257-272
8	Midterm
9	Performance evaluation in offices	Çağdaş Büro Yönetimi Sayfa 275-286
10	Time management in offices	Çağdaş Büro Yönetimi Sayfa 289-301
11	Stress management in offices	Çağdaş Büro Yönetimi Sayfa 319-328
12	Filing in offices	Çağdaş Büro Yönetimi Sayfa 331-353
13	Business and professional ethics in offices	Çağdaş Büro Yönetimi Sayfa 305- 316
14	Assignment presentations
15	General Evaluation
16	Final

Course Notes/Textbooks

Topaloğlu, M., & Koç, H. (2005). Büro yönetimi: kavramlar ve ilkeler. Seçkin Yayıncılık.
Tengilimoğlu, D., & Tutar, H. (2003). Çağdaş büro yönetimi. Ankara: Gazi Kitabevi.

Suggested Readings/Materials

Göral, R. (2015). Büro Yönetimi ve Organizasyonu. Ankara, Detay Yayıncılık.
Tutar, H., & Altınöz M. (2013). Büro Yönetimi ve İletişim Teknikleri. Seçkin Yayıncılık.
Kaygısız, Ü., & Hatırlı, Y. (2014). Bürolarda Çalışma Ortamı ve Yerleşme Düzeninin Ergonomik Tasarım Çerçevesinde Düzenlenmesinin Verimliliğe Etkisi: Taylorist Bir Bakış Açısı. Ejovoc (Electronic Journal of Vocational Colleges), 4(3), 257-263.
Forooraghi, M., Miedema, E., Ryd, N., & Wallbaum, H. (2020). Scoping review of health in office design approaches. Journal of Corporate Real Estate, 22(2), 155-180.
Çelikten, M. (2005). Neden İş Analizi Yapılmalı? Erciyes Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 1(18), 127-135.
Davis, M. C., Leach, D. J., & Clegg, C. W. (2011). The physical environment of the office: Contemporary and emerging issues. International Review of industrial and organizational psychology 2011, 26, 193-237.

EVALUATION SYSTEM

Semester Activities	Number	Weighting	LO 1	LO 2	LO 3	LO 4	LO 5	LO 6
Participation	16	5
Laboratory / Application	1	10
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments	1	20
Presentation / Jury
Project
Seminar / Workshop
Oral Exams
Midterm	1	30
Final Exam	1	35
Total

Weighting of Semester Activities on the Final Grade		65
Weighting of End-of-Semester Activities on the Final Grade		35
Total

ECTS / WORKLOAD TABLE

Semester Activities	Number	Duration (Hours)	Workload
Theoretical Course Hours (Including exam week: 16 x total hours)	16	2	32
Laboratory / Application Hours (Including exam week: '.16.' x total hours)	16	4	64
Study Hours Out of Class	15	1	15
Field Work			0
Quizzes / Studio Critiques			0
Portfolio			0
Homework / Assignments	1	5	5
Presentation / Jury			0
Project			0
Seminar / Workshop			0
Oral Exam			0
Midterms	1	11	11
Final Exam	1	14	14
		Total	141

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#	PC Sub	Program Competencies/Outcomes	* Contribution Level
#	PC Sub	Program Competencies/Outcomes	1	2	3	4	5
1	To have the required contemporary theoretical and practical knowledge in his/her field		-	-	X	-	-
2	To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level		-	-	X	-	-
3	To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others		X	-	-	-	-
4	To be aware of legal responsibilities, conduct basic studies in her/his field independently		X	-	-	-	-
5	To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication		X	-	-	-	-
6	To take responsibility as an active team member during the practices in his/her field		X	-	-	-	-
7	To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field		-	-	-	-	-
8	To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology		-	-	-	-	-
9	To act by considering the universal ethical values, social and cultural characteristics		X	-	-	-	-
10	To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements		-	-	-	-	-
11	To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level		-	-	-	-	-
12	To document the patient information by using medical terminology effectively and efficiently		X	-	-	-	-
13	To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat		X	-	-	-	-