VOCATIONAL SCHOOL OF HEALTH SERVICES
Department of Medical Documentation and Secreteriat
MYO 202 | Course Introduction and Application Information
| Course Name |
Office Management II
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
MYO 202
|
Fall/Spring
|
2
|
1
|
3
|
3
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Elective
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | - | |||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of the course; to provide students with vocational and technical skills in office management. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | With this course; In human resources management; basic information about business analysis, job descriptions, element selection, performance evaluation functions and intergenerational management. Technical knowledge and skills are communicated in general communication and communication in the offices. Basic knowledge and practices about conflict, stress and time management in offices. The theoretical knowledge and current practices in business and professional ethics are taught and applications are applied to gain skills. |
|
|
Core Courses |
X
|
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Business Analysis and Business Valuation in Offices// Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 67-80 |
| 2 | Business Analysis and Business Valuation // HOMEWORK: At least 3 people related to a job will be surveyed, work analysis will be done. According to the results of business analysis; job description and job evaluation will be made and the competence of the appropriate staff will be determined for this work // Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 82-107 |
| 3 | Performance Evaluation in Offices //Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 275-286 |
| 4 | Systems Improvement Techniques in Offices // Presentation Subject: Time Management with Games, Conflict Management, Stress Management | Contemporary Office Management/ page: 109-127 |
| 5 | Conflict Management in Offices// Quiz | Management and Organization in Business Page: 253-267 |
| 6 | Conflict Management in Offices// Lab Application: Patient registration, document registration in PROBEL | Human Resources Management Page: 267-273 |
| 7 | Midterm | |
| 8 | Time Management in Offices // Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 289-301 |
| 9 | Stress Management in Offices Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 319-328 |
| 10 | Form Management in Offices// Lab Application: Patient registration, document registration in PROBEL | Medical Documentation and Secretariat Page: 307-333 |
| 11 | Business and Professional Ethics in Offices // Lab Application: Patient registration, document registration in PROBEL//HOMEWORK: Write down a situation that is likely to occur in business life or an event that you are experiencing personally and evaluate it in terms of professional ethics. | Contemporary Office Management/ page: 305-316 |
| 12 | Filing Procedures in Offices // Lab Application: Patient registration, document registration in PROBEL | Contemporary Office Management/ page: 331-353 |
| 13 | Time Management, Conflict Management, Presentation of Stress Management Games | |
| 14 | General Evaluation | |
| 15 | Final | |
| 16 | Review of the Semester |
| Course Notes/Textbooks |
Tengilimoglu, D. and Tutar, H. (2009). Contemporary Office Management, Ankara, 3rd Edition // Tutar, H. and Altınöz, M. (2013), Ankara, 8th Edition ISBN 978-975-02-1061-7 |
| Suggested Readings/Materials | Professor Dr.Budak, Gonul and Prof.. Dr. Budak, Gulay (2004). Business Management, Izmir, 4th Edition // Prof. Dr. Erturk, M. (2012). Management and Organization in Business, Istanbul, 6th Edition // Tınar, M. Y. (1996). Working psychology, Izmir, 1st Edition // Güçlü, N. (2001). Stress Management, Gazi University Faculty of Education Degrees, Vol: 21, No: 1 Güçlü, N. (2001) // Time Management, Theory and Practice Education Open Journal System, issue: 25 MPM Publications TUBITAK, (2013) // 11th. National Office Management and Secretarial Congress (4-6 October 2012) Proceedings, Süleyman Demirel University, Isparta Medicine and Health Legislation Anadolu University Publications |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation | ||
| Laboratory / Application |
16
|
20
|
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
5
|
| Presentation / Jury |
1
|
15
|
| Project | ||
| Seminar / Workshop | ||
| Oral Exams |
-
|
-
|
| Midterm |
1
|
25
|
| Final Exam |
1
|
35
|
| Total |
| Weighting of Semester Activities on the Final Grade |
65
|
|
| Weighting of End-of-Semester Activities on the Final Grade |
35
|
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
1
|
16
|
| Study Hours Out of Class |
16
|
1
|
16
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
-
|
0
|
|
| Portfolio |
0
|
||
| Homework / Assignments |
1
|
10
|
10
|
| Presentation / Jury |
1
|
20
|
20
|
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
-
|
0
|
|
| Midterms |
1
|
20
|
20
|
| Final Exam |
1
|
23
|
23
|
| Total |
137
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | To have the required contemporary theoretical and practical knowledge in his/her field |
X | ||||
| 2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level |
X | ||||
| 3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others |
X | ||||
| 4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently |
X | ||||
| 5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication |
X | ||||
| 6 | To take responsibility as an active team member during the practices in his/her field |
X | ||||
| 7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field |
X | ||||
| 8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology |
X | ||||
| 9 | To act by considering the universal ethical values, social and cultural characteristics |
X | ||||
| 10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements |
X | ||||
| 11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level |
|||||
| 12 | To document the patient information by using medical terminology effectively and efficiently |
X | ||||
| 13 | To determine the needs according to the requirements of the service and carry out activities for development in the field of medical documentation and secretariat |
|||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
