İzmir Ekonomi Üniversitesi
  • TÜRKÇE

  • VOCATIONAL SCHOOL OF HEALTH SERVICES

    Department of Medical Imaging Techniques

    TS 104 | Course Introduction and Application Information

    Course Name
    Communication in Health Services
    Code
    Semester
    Theory
    (hour/week)
    Application/Lab
    (hour/week)
    Local Credits
    ECTS
    TS 104
    Fall/Spring
    1
    2
    2
    4

    Prerequisites
    None
    Course Language
    Turkish
    Course Type
    Elective
    Course Level
    Short Cycle
    Mode of Delivery -
    Teaching Methods and Techniques of the Course Discussion
    Group Work
    Case Study
    Critical feedback
    Lecture / Presentation
    Field work/Application
    National Occupation Classification -
    Course Coordinator
    Course Lecturer(s)
    Assistant(s) -
    Course Objectives This course aims to teach the students; the basic features of communication,; understand her/himself and the others and learn what to do to communicate effectively with people and patient
    Learning Outcomes
    #
    Content
    PC Sub
    * Contribution Level
    1
    2
    3
    4
    5
    1describe the basic structure and features of communication
    2describe the basic features of verbal and nonverbal communication
    3show effective verbal commication and listening skills
    4explain the importance of empathy
    5communicate effectively with patients and relatives of the patients
    Course Description This course is about health workers’ communication skills. The subjects include open communication, verbal and nonverbal communication, empathy, active listening, communication with difficult patients and their relatives, team communication in the work environment, and ethical principles.

     



    Course Category

    Core Courses
    Major Area Courses
    Supportive Courses
    Media and Management Skills Courses
    X
    Transferable Skill Courses

     

    WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

    Week Subjects Related Preparation Learning Outcome
    1 Introduction to the course Introduction to the communication
    2 Contexts of Communication Intrapersonal communication: Who am I? Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları ss. 178-183
    3 Verbal Communication Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları ss. 25-32.
    4 Non-verbal communication Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları ss. 25-32.
    5 Perception & First impression Empathy Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları
    6 Communication barriers Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları
    7 Midterm
    8 Listening skills Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları ss. 194-209.
    9 Heathcare providers’ communication with patient and patient’s family – I Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları, ss. 188-245
    10 Healthcare providers’ communication with patient and patient’s family – II Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları, ss. 188-245
    11 Communication in special cases: Patients with special conditions Sağlık Hizmetleri-Sağlıkta İletişim, MEB yayını www.megep.meb.gov.tr Demirel, Y. (2016) Sağlık Hizmetlerinde sağlıklı iletişim, Akademisyen tıp Kitabevi, ss.287-297
    12 Communication in special cases: Challenging situations Demirel, Y. (2016) Sağlık Hizmetlerinde sağlıklı iletişim, Akademisyen tıp Kitabevi, ss.207-235
    13 Teamwork and Communication Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları, ss. 210-231
    14 Case study & discussion
    15 Semester Review
    16 Final exam

     

    Course Notes/Textbooks

    Marziye İlhan (2018) Sağlık çalışanlarının iletişimi, İstanbul: Beta Yayınları ISBN 978-605-242-138-3

    Suggested Readings/Materials

    Demir, Yüksel, Sağlık Hizmetlerinde Sağlıklı İletişim (2016): Nobel Yayıncılık. ISBN: 978-605-994-275-1.

    Peter Hartley, Kişilerarası iletişim (Çev. Ülkü Doğanay ve bşk.) Ankara: İmge Kitabevi, 2010. ISBN 978-975-533-666-4

    Marshall B. Rosenberg , Şiddetsiz iletişim: bir yaşam dili (Çev. Lalegül Hümaşah Ergun) İstanbul: Remzi Kitabevi, 2019. ISBN 978-975-14-1438-0

    Doğan Cüceloğlu, Keşkesiz bir yaşam için iletişim donanımları. ISBN 975-14-0886-5

    Üstün Dökmen, İletişim çatışmaları ve empati. ISBN 975-7397-20-2

    Sağlık Hizmetleri-Sağlıkta İletişim, MEB yayını www.megep.meb.gov.tr

     

    EVALUATION SYSTEM

    Semester Activities Number Weighting LO 1 LO 2 LO 3 LO 4 LO 5
    Participation
    1
    10
    Laboratory / Application
    1
    40
    Field Work
    Quizzes / Studio Critiques
    Portfolio
    Homework / Assignments
    1
    10
    Presentation / Jury
    Project
    Seminar / Workshop
    Oral Exams
    Midterm
    1
    15
    Final Exam
    1
    25
    Total

    Weighting of Semester Activities on the Final Grade
    4
    75
    Weighting of End-of-Semester Activities on the Final Grade
    1
    25
    Total

    ECTS / WORKLOAD TABLE

    Semester Activities Number Duration (Hours) Workload
    Theoretical Course Hours
    (Including exam week: 16 x total hours)
    16
    1
    16
    Laboratory / Application Hours
    (Including exam week: '.16.' x total hours)
    16
    2
    32
    Study Hours Out of Class
    14
    1
    14
    Field Work
    0
    Quizzes / Studio Critiques
    0
    Portfolio
    0
    Homework / Assignments
    1
    15
    15
    Presentation / Jury
    0
    Project
    0
    Seminar / Workshop
    0
    Oral Exam
    0
    Midterms
    1
    18
    18
    Final Exam
    1
    25
    25
        Total
    120

     

    COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

    #
    PC Sub Program Competencies/Outcomes
    * Contribution Level
    1
    2
    3
    4
    5
    1

    To have the required contemporary theoretical and practical knowledge in his/her field

    -
    -
    -
    -
    -
    2

    To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level

    -
    -
    -
    X
    -
    3

    To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others

    -
    -
    -
    -
    -
    4

    To be aware of legal responsibilities, conduct basic studies in her/his field independently

    -
    -
    -
    -
    -
    5

    To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication

    -
    -
    -
    X
    -
    6

    To take responsibility as an active team member during the practices in his/her field

    -
    -
    -
    -
    -
    7

    To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field

    -
    -
    -
    -
    -
    8

    To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology

    X
    -
    -
    -
    -
    9

    To act by considering the universal ethical values, social and cultural characteristics

    -
    -
    -
    -
    -
    10

    To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements

    -
    -
    -
    -
    -
    11

    To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level

    -
    -
    -
    -
    -
    12

    To take appropriate measures in accordance with radiation safety and radiation protection rules

    -
    -
    -
    -
    -
    13

    To determine the needs according to the requirements and carry out activities for development in the field of medical imaging techniques

    -
    -
    -
    -
    -

    *1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

     


    Success Stories of Izmir University of Economics Students

    Sami Eyidilli
    Department of Business Administration
    Academic Career
    Merve Akça
    Psychology
    International Career
    Aslı Nur TİMUR YORDANOV
    CIU Lead Sustainable Energy Architect
    Professional
    Alper GÜLER
    Qreal 3D Technologies
    Entrepreneur

    NEW GÜZELBAHÇE CAMPUS

    Details

    GLOBAL CAREER

    As Izmir University of Economics transforms into a world-class university, it also raises successful young people with global competence.

    More..

    CONTRIBUTION TO SCIENCE

    Izmir University of Economics produces qualified knowledge and competent technologies.

    More..

    VALUING PEOPLE

    Izmir University of Economics sees producing social benefit as its reason for existence.

    More..

    BENEFIT TO SOCIETY

    Transferring 22 years of power and experience to social work…

    More..
    You are one step ahead with your graduate education at Izmir University of Economics.