VOCATIONAL SCHOOL OF HEALTH SERVICES
Department of Paramedic
TS 210 | Course Introduction and Application Information
Course Name |
Health services Quality and accreditation
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
TS 210
|
Fall/Spring
|
2
|
0
|
2
|
3
|
Prerequisites |
None
|
|||||
Course Language |
Turkish
|
|||||
Course Type |
Elective
|
|||||
Course Level |
Short Cycle
|
|||||
Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | Lecture / Presentation | |||||
Course Coordinator | - | |||||
Course Lecturer(s) | - | |||||
Assistant(s) | - |
Course Objectives | The aim of this course to gain theoretical and practical knowledge in the following areas://Quality and Total Quality Management concepts and the introduction of the concepts, Introducing the concepts of quality management in health care, "SKS-hospital 5. Version" of the quality and accreditation standards the creation of relevant documents, registration, storage |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | Definition of Quality Concept,\nTotal Quality Management (TQM) Development,\nTQM Practices and Quality Pioneers,\nSKS-hospital general introduction of Version 5,\nCorporate Services,\nprepare a document on Risk Management and Risk Calculator,\nSafety Reporting System to collect data on and document preparation,\nPatients and prepare a document on employees Oriented Services\n prepare a document on Health Care\nprepare a document on Support Services\nManagement patients document related indicators//Prepare related document with patients and employee oriented services |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | Quality definition and content | Total quality Management Page: 15-40 |
2 | Quality in organizational communication | Office Management and Communication Techniques Page: 231-253 |
3 | Barriers affecting the quality of communication and their elimination | Office Management and Communication Techniques Page: 201-226 |
4 | Quality Management Systems and Standards | Total Quality Management Page: 279-306 |
5 | Quality Standards-ISO 9000 // Quality Documentation////Homework: To prepare a document sample: Procedur, Procedure, Instruction, Form, List and Plan | Lecture notes and sources to be determined by the instructor |
6 | Certification in Quality Standardization | Lecture notes and sources to be determined by the instructor |
7 | Total Quality Management Concept and Definition | Lecture notes and sources to be determined by the instructor |
8 | Exam | |
9 | Total Quality Management and Development and Pioneers | Lecture notes and sources to be determined by the instructor |
10 | TQM Requirements and Barriers to TQM | Lecture notes and sources to be determined by the instructor |
11 | Statistical Tools and Techniques in Quality Management | Lecture notes and sources to be determined by the instructor |
12 | Introducing the Concepts Related to Quality Management in Health Care-SKS | Lecture notes and sources to be determined by the instructor |
13 | Corporate Services Dimension // Patient and Employee Oriented Services-SKS | Lecture notes and sources to be determined by the instructor |
14 | Health Services // Support Services, Indicator Management-SKS | Lecture notes and sources to be determined by the instructor |
15 | Final Exam | Lecture notes and sources to be determined by the instructor |
16 | Review of the Semester |
Course Notes/Textbooks | 1. “Sağlık bilimlerinde araştırma ve istatistik yöntemler” Osman Hayran, Nobel Tıp Kitabevleri, 2012,İstanbul,Türkiye.\n2. “Sağlık Kurumlarında Kalite Yönetimi” Sıdıka Kaya, T.C. ANADOLU ÜNİVERSİTESİ YAYINI NO: 2864,AÇIKÖĞRETİM FAKÜLTESİ YAYINI NO: 1821, 2013\n3. “HKS Ders Notları” Tedavi Hizmetleri Genel Müdürlüğü Performans Yönetimi\nve Kalite Geliştirme Daire Başkanlığı, ISBN: 978-975-590-364-4,2011.\n4. “Hastane Yönetimi” Haydar Sur,Tunçay Palteki (editörler),Nobel Tıp Kitabevleri,2013.\n5. “Sağlık Hizmetlerinde Toplam Kalite Yönetimi” Huriye Çatalca,Beta Basım,2000\n |
Suggested Readings/Materials |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation | ||
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques |
1
|
15
|
Portfolio | ||
Homework / Assignments |
1
|
15
|
Presentation / Jury |
1
|
10
|
Project | ||
Seminar / Workshop | ||
Oral Exams | ||
Midterm |
1
|
25
|
Final Exam |
1
|
35
|
Total |
Weighting of Semester Activities on the Final Grade |
4
|
65
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
35
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
Study Hours Out of Class |
0
|
||
Field Work |
0
|
||
Quizzes / Studio Critiques |
1
|
5
|
5
|
Portfolio |
0
|
||
Homework / Assignments |
1
|
10
|
10
|
Presentation / Jury |
1
|
8
|
8
|
Project |
0
|
||
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
1
|
15
|
15
|
Final Exam |
1
|
20
|
20
|
Total |
90
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To have the required contemporary theoretical and practical knowledge in his/her field |
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2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level |
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3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others |
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4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently |
|||||
5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication |
|||||
6 | To take responsibility as an active team member during the practices in his/her field |
|||||
7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field |
|||||
8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology |
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9 | To act by considering the universal ethical values, social and cultural characteristics |
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10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements |
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11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level |
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12 | To take responsibility at crisis situations and hazards |
|||||
13 | To determine the needs according to the requirements, carry out activities for development in the field of emergency care |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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