VOCATIONAL SCHOOL OF HEALTH SERVICES
Department of Physiotherapy| Course Name |
Health services Quality and accreditation
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
TS 210
|
Fall/Spring
|
2
|
0
|
2
|
3
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Elective
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | Lecture / Presentation | |||||
| National Occupation Classification | - | |||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of this course to gain theoretical and practical knowledge in the following areas://Quality and Total Quality Management concepts and the introduction of the concepts, Introducing the concepts of quality management in health care, "SKS-hospital 5. Version" of the quality and accreditation standards the creation of relevant documents, registration, storage |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | Definition of Quality Concept,\nTotal Quality Management (TQM) Development,\nTQM Practices and Quality Pioneers,\nSKS-hospital general introduction of Version 5,\nCorporate Services,\nprepare a document on Risk Management and Risk Calculator,\nSafety Reporting System to collect data on and document preparation,\nPatients and prepare a document on employees Oriented Services\n prepare a document on Health Care\nprepare a document on Support Services\nManagement patients document related indicators//Prepare related document with patients and employee oriented services |
| Related Sustainable Development Goals |
|
|
Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
| Week | Subjects | Related Preparation |
| 1 | Quality definition and content | Total quality Management Page: 15-40 |
| 2 | Quality in organizational communication | Office Management and Communication Techniques Page: 231-253 |
| 3 | Barriers affecting the quality of communication and their elimination | Office Management and Communication Techniques Page: 201-226 |
| 4 | Quality Management Systems and Standards | Total Quality Management Page: 279-306 |
| 5 | Quality Standards-ISO 9000 // Quality Documentation////Homework: To prepare a document sample: Procedur, Procedure, Instruction, Form, List and Plan | Lecture notes and sources to be determined by the instructor |
| 6 | Certification in Quality Standardization | Lecture notes and sources to be determined by the instructor |
| 7 | Total Quality Management Concept and Definition | Lecture notes and sources to be determined by the instructor |
| 8 | Exam | |
| 9 | Total Quality Management and Development and Pioneers | Lecture notes and sources to be determined by the instructor |
| 10 | TQM Requirements and Barriers to TQM | Lecture notes and sources to be determined by the instructor |
| 11 | Statistical Tools and Techniques in Quality Management | Lecture notes and sources to be determined by the instructor |
| 12 | Introducing the Concepts Related to Quality Management in Health Care-SKS | Lecture notes and sources to be determined by the instructor |
| 13 | Corporate Services Dimension // Patient and Employee Oriented Services-SKS | Lecture notes and sources to be determined by the instructor |
| 14 | Health Services // Support Services, Indicator Management-SKS | Lecture notes and sources to be determined by the instructor |
| 15 | Final Exam | Lecture notes and sources to be determined by the instructor |
| 16 | Review of the Semester |
| Course Notes/Textbooks | 1. “Sağlık bilimlerinde araştırma ve istatistik yöntemler” Osman Hayran, Nobel Tıp Kitabevleri, 2012,İstanbul,Türkiye.\n2. “Sağlık Kurumlarında Kalite Yönetimi” Sıdıka Kaya, T.C. ANADOLU ÜNİVERSİTESİ YAYINI NO: 2864,AÇIKÖĞRETİM FAKÜLTESİ YAYINI NO: 1821, 2013\n3. “HKS Ders Notları” Tedavi Hizmetleri Genel Müdürlüğü Performans Yönetimi\nve Kalite Geliştirme Daire Başkanlığı, ISBN: 978-975-590-364-4,2011.\n4. “Hastane Yönetimi” Haydar Sur,Tunçay Palteki (editörler),Nobel Tıp Kitabevleri,2013.\n5. “Sağlık Hizmetlerinde Toplam Kalite Yönetimi” Huriye Çatalca,Beta Basım,2000\n |
| Suggested Readings/Materials |
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
20
|
| Presentation / Jury | ||
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
30
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
4
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
| Study Hours Out of Class |
0
|
||
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
1
|
12
|
12
|
| Presentation / Jury |
0
|
||
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
18
|
18
|
| Final Exam |
1
|
28
|
28
|
| Total |
90
|
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
|||||
|
1
|
2
|
3
|
4
|
5
|
|||
| 1 |
Demonstrates up-to-date theoretical and practical knowledge required in the field and applies physiotherapy methods used in related diseases. |
-
|
-
|
-
|
-
|
-
|
|
| 2 |
Uses field-related tools, equipment, and technologies, maintains them properly, and utilizes basic information and communication technologies. |
-
|
-
|
-
|
-
|
-
|
|
| 3 |
Independently identifies problems related to the field, analyzes them through analytical and critical approaches, develops evidence-based solution proposals, and shares these proposals with others. |
-
|
-
|
-
|
-
|
-
|
|
| 4 |
Is aware of legal responsibilities and can independently carry out basic-level professional tasks in the field. |
-
|
X
|
-
|
-
|
-
|
|
| 5 |
Establishes accurate, clear, honest, and open communication with patients, patients’ relatives, and colleagues, and effectively conveys ideas and knowledge through written and verbal communication. |
-
|
-
|
-
|
-
|
-
|
|
| 6 |
Takes responsibility as an active team member in solving complex and unforeseen problems encountered in field-related practices. |
-
|
-
|
-
|
-
|
-
|
|
| 7 |
Uses acquired knowledge in the field to critically interpret and evaluate scientific data. |
-
|
-
|
-
|
-
|
-
|
|
| 8 |
Recognizes the importance of career management and lifelong learning; identifies and meets learning needs, and follows and effectively applies scientific and technological developments required by the profession. |
-
|
X
|
-
|
-
|
-
|
|
| 9 |
Acts in accordance with social, cultural, scientific, and universal ethical values; preserves and maintains the ethical principles and standards required by the profession at every stage. |
-
|
-
|
-
|
-
|
-
|
|
| 10 |
Has knowledge of occupational health and safety, environmental awareness, quality processes, and patient safety concepts, and fulfills their requirements. |
-
|
-
|
-
|
X
|
-
|
|
| 11 |
To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level |
-
|
-
|
-
|
-
|
-
|
|
| 12 |
Knows the legal obligations of the physiotherapy profession and, within this framework, performs physiotherapy practices under the supervision of relevant specialists and within the limits defined by professional legislation. |
-
|
-
|
-
|
-
|
-
|
|
| 13 |
Determines the roles of individuals under their responsibility within the treatment organization, makes appropriate planning, and manages these processes effectively. |
-
|
-
|
-
|
-
|
-
|
|
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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