
VOCATIONAL SCHOOL OF HEALTH SERVICES
Department of Medical Laboratory Techniques
TS 104 | Course Introduction and Application Information
Course Name |
Communication in Health Services
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
TS 104
|
Fall/Spring
|
1
|
2
|
2
|
4
|
Prerequisites |
None
|
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Course Language |
Turkish
|
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Course Type |
Elective
|
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Course Level |
Short Cycle
|
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Course Coordinator | - | |||||
Course Lecturer(s) | ||||||
Assistant(s) |
Course Objectives | This course aims to teach the students; the basic features of communication,; understand her/himself and the others and learn what to do to communicate effectively with people and patient |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | Introduction, Oral communication, verbal communication , Non-verbal communication, Body language , Gestures and facial expressions, Active Listening, Interpersonal communication and ethical principles, Communication with patient and relative’s patient, Follow-up film and discussion. |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | Introduction to the course Introduction to the communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.1-23 |
2 | What is communication? Communication process and its basic elements | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. |
3 | Oral communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.27-32 |
4 | Written communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.51-68 |
5 | Non-verbal communication | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.71-96 |
6 | Non-verbal communication, gesture and facial expression | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.32-48 |
7 | Empathy | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.161-181 Film “Benim Çocuğum” |
8 | Midterm exam | |
9 | Active Listening and speaking | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
10 | Active Listening | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
11 | Interpersonal communication and ethical principles | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
12 | Communication with patient and relative’s patient | Ergin, Akif, Sağlık Hizmetlerinde İletişim, Ankara (2011): Anı Yayıncılık. S.s.62-67 |
13 | Follow-up film and discussion | Bahar, Emel, İletişim, Ankara (2016):Detay Yayıncılık. S.s.185-206 |
14 | Follow-up film and discussion | |
15 | General | |
16 | Final exam |
Course Notes/Textbooks | 1. Telman N., Ünsal P. İnsan İlişkilerinde İletişim, Epsilon Yayınları,2009.\n2. Matthew Mc Cay, Patrick Fenning, Martha Davis. Çeviren: Özgür Gelbal. İletişim Becerileri. HYB Yayınları, 2009\n3. Demet Gürüz, İletişim Becerileri, (Anlamak-Anlatmak-Anlaşmak). Nobel Yayın Dağıtım, 2013 \n4. Lecture notes and sources to be determined by the instructor |
Suggested Readings/Materials | • Demir, Yüksel, Sağlık Hizmetlerinde Sağlıklı İletişim (2016): Nobel Yayıncılık Öğretim elemanı tarafından düzenlenecek notlar ve diğer kaynaklar |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation | ||
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Homework / Assignments |
5
|
40
|
Presentation / Jury |
-
|
|
Project | ||
Seminar / Workshop | ||
Oral Exams | ||
Midterm |
1
|
20
|
Final Exam |
1
|
40
|
Total |
Weighting of Semester Activities on the Final Grade | 6 |
40 |
Weighting of End-of-Semester Activities on the Final Grade | 1 |
60 |
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
1
|
16
|
Laboratory / Application Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
Study Hours Out of Class |
15
|
1
|
15
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
0
|
||
Homework / Assignments |
5
|
4
|
20
|
Presentation / Jury |
-
|
0
|
|
Project |
0
|
||
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
1
|
10
|
10
|
Final Exam |
1
|
17
|
17
|
Total |
110
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
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1 |
2 |
3 |
4 |
5 |
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1 | To have the required contemporary theoretical and practical knowledge in his/her field |
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2 | To use the material and technology related to his/her field, and make their maintenance, use the information and communication technologies at basic level |
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3 | To have the competency to recognize the problems in his/her field, analyze them, develop evidence-based solutions and have the ability to share their suggestions with others |
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4 | To be aware of legal responsibilities, conduct basic studies in her/his field independently |
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5 | To communicate with patients, relatives and colleagues properly, comprehensively, honestly and explicitly, transfer his/her thoughts and knowledge through written and oral communication |
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6 | To take responsibility as an active team member during the practices in his/her field |
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7 | To commentate and evaluate the scientific information with a critical approach by the help of knowledge gained in his/her field |
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8 | To comprehend the importance of lifelong learning, to determine and meet her/his learning needs, to develop herself/himself by monitoring the development in science and technology |
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9 | To act by considering the universal ethical values, social and cultural characteristics |
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10 | To know the concepts of occupational safety, patient safety, environmental protection and quality, and fulfill the requirements |
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11 | To be able to follow information in his field and communicate with colleagues in English at least a level of European Language Portfolio A2 General Level |
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12 | To take necessary measures in accordance with laboratory safety and protection rules in the field of medical laboratory techniques |
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13 | To determine the needs according to the requirements of the laboratory processes and carry out activities for development |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest